Terms and Conditions
TABLE OF CONTENTS
- General terms
- Responsible gaming
- Types of bets
- Main types of outcomes offered for betting
- Conditions of bets acceptance
- Special terms
- Financial limitations
- VIP bet
- The special features of rules on different sports
- Rules regarding opening a gaming account and depositing funds
- Rules for winnings payout and withdrawal
- Inactive accounts
- Communication with the Customer support service of the Betting company
- Cash Out
- Annex No. 7. Olympic Games
- Annex No. 9. Champions League
- Annex No. 11. World Championship (European Championship)
- Client (bettor) is a person who makes a wager with the Betting company.
- Wager is an agreement between the Client and the Betting company where the loser must fulfill his obligations according to the rules set by the Betting company. The wagers are accepted in accordance to the rules offered by the Betting company in the line.
- Line is the list of events and their outcomes at the odds offered by the Betting company for wagering.
- Bet is the monetary deposit as one as one of the means guaranteeing fulfilment of the Bettor's obligations to the Betting company. It is placed by the Bettor to the Betting company cash desk as a fee for participation in the wagering that includes predicting an outcome. It is the amount the Bettor is wagering.
- Outcome is the result of the event on which the wager has been made.
- Odds to win is the quotation of the Betting company for outcomes of different events.
- The concepts of "home" (host team) and "away" (guest team) are used in the team competitions, except for the following cases:
a) The rounds take place in one city or country (in international competitions);
b) The event is the final of any cup competition and consists of one match.
"Home" teams stand on the 1st place (marked "1"), and "away" teams on the 2nd place (marked "2") in the betting line.
In other cases, the numbering of participants in the line is conditional, and information about the place of the event is informative only.
These Terms and Conditions, together with the Public Offer Agreement and all amendments (for example, additional terms, rules, policies, etc.) incorporated into this document by reference (collectively, the Terms), constitute a legally binding agreement between us ("We ", "Us", "Our(s)" and other variants of this term) - by 3-102-959976 SRL operating under the laws of Costa Rica, holder of Anjouan Gaming License No. [pending] on the one hand, and an individual using gaming services on the website (hereinafter referred to as "Player", "Client" or "Bettor").
GENERAL TERMS
1. The Betting company accepts bets on sports and other events (referred to as events from now on). All bets are accepted according to the current rules. The bettor must be familiar with all rules and must agree with them.
2. The Betting company can amend and supplement the present rules, provisions and payout methods without prior personal notice. The terms of the previously placed wagers remain unchanged while all subsequent wagers are subject to the changed rules.
3. Registration, opening a deposit and making bets is allowed only to persons who are over 18 years old, who are fully responsible for both the legality of online gambling in their region of residence, and for providing information about winnings or losses to the competent authorities of their country
3.1. The Betting Company prohibits registration, opening a deposit and making bets to persons under 18 years old;
3.2. The Betting Company prohibits registration, opening a deposit and making bets to citizens of Russian Federation.
3.3. The Betting Company reserves the right to refuse registration, opening a deposit and making bets to persons:
- who are citizens and/or residents of countries that have been sanctioned by a government agency, any other jurisdictions deemed prohibited by the Anjouan Offshore Financial Authority (AOFA);
- who are citizens and/or residents of states whose legislation does not comply with the established international standards of the Financial Action Task Force on Money Laundering (FATF) and/or states that have gaps in the strategy for combating money laundering and terrorist financing, according to the report of the Financial Action Task Force on Money Laundering (FATF).
- who have previously been excluded or self-excluded from participation in gambling. The Client is not allowed to register on the Website and use the Operator’s services if they are a resident of Afghanistan, Algeria, Angola, Australia, Austria, Belarus, Belize, Bolivia, British Virgin Islands, Bulgaria, Burkina Faso, Cameroon, Central African Republic, Comoros, Côte d'Ivoire, Cuba, Curacao, Democratic Republic of the Congo, Eritrea, France, Germany, Guinea-Bissau, Haiti, Iran, Iraq, Kenya, Laos, Lebanon, Libya, Mali, Monaco, Myanmar, Namibia, Nepal, North Korea, Russia, Sint Eustatius, Sint Maarten, Somalia, South Sudan, Spain, Saint Lucia, Sudan, Syria, The Netherlands, Trinidad and Tobago, United Kingdom, United States of America, Vanuatu, Venezuela, Vietnam, Yemen. The Operator reserves the right to refuse customers from any other countries over and above the aforementioned jurisdictions at their own discretion.
4. The Betting company assumes that the information given by the Client during registration is completely correct. The Betting company accepts no responsibility if the Client provides the Betting company with wrong information.
The Client is required to verify their identity in accordance with the Company’s KYC and AML Policy, which is published on the Website and forms part of these Terms. The Company shall verify the Client’s identity, age, and residence through a mandatory multi-step verification process.
The Client agrees to submit all necessary documentation, including but not limited to a valid passport, national identity card, or driving license, and proof of address. The Company reserves the right to suspend the Client’s account, restrict deposits, and withhold withdrawals until verification is completed to the Company’s satisfaction. Failure to provide requested verification documents within the timeframes specified by the Company may result in account closure.
5. In cases of possible cheatings connected to finance operations and placing wagers, the guilty will be taken to responsibility even to the extent of the criminal process.
6. Opening of account and deposit on account will be made according to the appropriate rules.
7. The payouts are made according to the appropriate rules.
8. The Clients accept complete responsibility for keeping their password and account information secret. The Betting company guarantees that the information concerning the Client is kept secret. The Betting company takes no responsibility if the information is disclosed to a third part. Any operations confirmed with the login / gaming account number and the gaming account holder's password are valid and official. The only restriction is the balance on the gaming account. If the Client believes that the given information is lost, he/she can contact the Betting company administrator and request for a change of the current password.
9. The betting company does not accept any responsibility for damage or losses caused by use of the site or by the contents of the site. The same applies to the use or misuse of the site contents by any person, inability to be connected to the site, inability to use the site, delays in site functioning or data transmitting, failures in communication lines or to any mistakes, typing errors or omissions in the contents of the site.
10. Rules of kinds of sports have priority in relation to the general rules.
11. Despite the fact that we make every effort to ensure that the site content is correct, all data on the current course of events are for informational purposes only. We accept no responsibility for any inaccuracies in the current score or time of the match. We recommend that you always use alternative sources of information.
* If there are differences in rules and regulations between the English language site and the site in any other language, the rules in the English language will apply.
RESPONSIBLE GAMING
The Company is committed to responsible gaming. The Company's full Responsible Gaming Policy is published on the Website and forms part of these Terms. By using the Company’s services, the Client acknowledges and agrees to the following:
a) The Client may set personal deposit limits, loss limits, wager limits, and session time limits at any time through account settings or by contacting Customer Support.
b) The Client may request a temporary cooling-off period of between 1 day and 6 weeks, during which the Client will be unable to place bets or make deposits.
c) The Client may activate voluntary self-exclusion by contacting Customer Support. Self- exclusion prevents the Client from accessing the account, placing wagers, and making deposits for the selected period or permanently.
d) The Company reserves the right to impose exclusion on any Client who, in the Company’s assessment, exhibits signs of problem gambling or excessive dependence on gambling.
e) The Client acknowledges that gambling can be addictive and is encouraged to seek assistance from the following organizations if needed: Gamblers Anonymous (www.gamblersanonymous.org) and Gambling Therapy (www.gamblingtherapy.org).
TYPES OF BETS
The Betting company offers following types of betting:
- "Single" is wagering on a single event. Win on "single" bet is the bet amount multiplied by the odds of the event.
- "Parlay" is wagering on several events that do not correlate with each other. The winnings for "parlay" are settled as the bet amount multiplied by the product of the odds of all the events included in the parlay. The Client can include any combination of outcomes for any sport events that do not correlate with each other in parlays. "Parlays" are considered as winners if all events in parlays are predicted correctly. If at least one event is not predicted correctly, the parlay is lost. The maximum odds of "Parlay" bet are 2000.
- "System" is a full combination of parlays of the same dimension chosen by the Client. "System" winnings are settled as the amount of winning parlays that are included in the "system". The maximum odds of "System" bet is 2000.
- "Parlay+" is a daily additional list of events where bets are accepted with increased odds on Special terms.
Betting through "Parlay+" allows increasing "Parlay" odds compared to the usual line. It also increases the Client's chances while he is playing with the maximum "Parlay" odds (K = 2000) by reducing the number of events.
- The maximum bet amount is equivalent of $500.
- The total number of events in one "Parlay" should be not less than three.
- The maximum odds of "parlay" are 2000.
- "System" is not accepted.
In "Parlay" and "System" betting, it is not allowed to include different outcomes of the same event, differing or opposing bets on the same player/team within one tournament, match or event (for example, match winner, tournament winner etc.) even if they are not directly connected. If incorrect forms of betting are included in parlays or systems, the bets will be refunded even if the computer software has accepted it.
Final odds for winnings on all listed betting types are determined taking into account the specifics of determining odds for certain types of outcomes (hitting the spread on the handicap or total, etc.), postponement of the event or the transfer of the event to another date. The transfer time is defined in betting rules. In these events, the odds for winnings are "1".
- Bet Builder
Bet builder is a combined type of result of interrelated events within one match. The maximum number of results in one Bet builder is 9. Bet builder can be placed in any type of bet: Single, Parley, System A bet builder is considered won if all events included in it are correctly predicted without exception. Losing one of the results means losing the entire Bet builder. A return on one of the results and without existing losses means a return on the entire Bet builder, i.e. calculation by a coefficient “1” Examples are discussed below:
Bet 1
Single
Bet builder combination:
Real to win and Total over 2.5 and Both teams to score
The coefficient is 2.15. The amount of the bet is 100.
If the score of the match is 3-1 - the bet is winning because Real Madrid won and the number of goals in the match is more than 2.5 and both teams scored a goal.
Payout = 2.15 * 100 = 215
Bet 2
Parley from two events. The amount of the bet is 100.
1. Event: Real - Barcelona.
Bet builder combination:
- Real to win and Total Over 3 and Both teams to score
- The coefficient is 2.15
If the score of the match is 2-1 - the result is calculated with the coefficient "1"
2. Event: Milan - Inter.
- The winner is Milan
- The coefficient is 1.85
If the score is 2-1 - Milan won, so the Parley won and
Payout = 1*1.85 * 100 = 185
Part 2
- Multiple outcomes selected and repeated from a single event
- Result has already been selected
- Bet Builder is not available
- You can add up to 9 outcomes to bet builder
- You can add up to 100 outcomes to the betslip
MAIN TYPES OF OUTCOMES OFFERED FOR BETTING
12. Bets are accepted on home win (marked as "1" in lines), draw (marked as "X" in lines) and away win (marked as "2" in lines). The bet is a winner if you have predicted the outcome correctly.
13. Home win or draw - marked "1X". The bet is a winner if the home team wins or the game ends in a draw. No draw (Home or away win) - marked "12". The bet is a winner if the game does not end in a draw. Away win or draw - marked "X2". The bet is a winner if the away team wins or the game ends in a draw.
14. The Client can bet the matches with handicap (marked H). After the match, the Client adds up the defined handicap to the score of the chosen team. If the score for the chosen team is correctly predicted after the addition of the handicap, the bet is a winner. If the score is draw after the handicap has been added, the bet will be refunded. In parlays, it will count as odds "1". If the other team wins after the addition of the handicap, the bet is a loser.
15. Total - the sum of goals scored during the match. To make a winning bet, the Client must correctly predict over (Ov) or under (Un) X goals that will be scored during the match. Individual total (iTotal) - how many goals the chosen team will score. The Client must bet on Over or Under. If the score is exactly on spread, the bet will be refunded, and parlays will be settled at the odds "1".
16. Qualifying to the next round- bet on the team to be qualified to the next round of contests (tournament, cup, etc.) is available.
17. Results of the participant. In such betting, the Client predicts whether a participant reaches a certain stage of the competition (e.g., 1/8, 1/4, 1/2, finals, etc.), or what place the participant will take in the tournament (group, etc.). If the declared participant in the tournament for some reason did not participate in the competition, all bets on the event with his participation are settled at the odds "1".
18. In football, basketball and ice hockey matches, various handicap and total values are offered for betting.
19. In the game "who is higher", it is proposed to determine which team will take higher place in the result table of the competition. Additional terms and conditions on this type of bets may be specified in the event information.
20. Home - Away.
a. Home or away team win in the selected matches with handicaps. Win is determined by the difference of goals (points) scored by the home and away teams taking into account handicap.
b. Predict whether the number of scored goals (points) by home team and away team in the selected matches will be more or less than the proposed number.
c. Number of home team or away team wins, draws in the selected matches. There are other types of bets. If one or more of the proposed matches did not take place, was interrupted or not finished, the bets on "Home - Away" are settled at the odds "1".
21. Double Asian Handicap is a bet on the game with a handicap in which the Handicap value (H) is multiple of 0.25, but not multiple of 0.5, for example: H = -0.25, +0.25, -0.75, +0.75, etc. Such bet is interpreted as two (simple, "half") bets with the same odds and with the nearest common Handicap value (H1 = H - 0.25 and H2 = H + 0.25). The amount of each "half" bet is equal to the half of the "Double" bet amount.
22. Double Total Bet is a Total bet in which the Total value (T) is multiple of 0.25, but not multiple of 0.5, for example: T = 2.25, 2.75, 3.25, etc. Such bet is interpreted as two (simple, "half") bets at the same odds and with the nearest common Total value (T1 = T - 0.25 and T2 = T + 0.25). The amount of each "half" bet is equal to the half of the "Double" bet amount.
The following examples are simplified four options of settlement for such "Double" bets:
Option 1. Both half bets are won by the Client. In this case, the payout (S) is S=k*C
Where k is the odds listed in line
C is the sum of the Client's bet.
To settle the "Parlay", the odds K = k is used
Option 2. One half of the bet is won and the other is refunded. In this case, S=(k+1)/2*C, and to settle the "Parlay", the odds K= (k +1)/2 will apply
Option 3. One half of the bet is refunded, and the other is lost. In this case, S=0.5xC, and to settle the "Parlay bets", the odds K=0.5 will apply
Option 4. Both bets are lost. In this case, S=0, and the odds to settle the "Parlay" is K=0
Example 1
Team Double Asian Handicap
Odds
Real: -0.25 (0, -0.5)
2.0
Barcelona: +0.25 (0, +0.5)
1.8
If the "double Asian handicap" bet of $ 200 was placed on: Real Madrid
Real win: both "halves" of the initial "double Asian handicap" bet win (0 and -0.5).
Payout: (100 * 2.0 + 100 * 2.0) = $ 400, and the bet odds in the "Parlay" are equal to 400/200 = 2.0.
Real draw: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 0.0 + 100 * 1.0) = $ 100, and the bet odds in the "Parlay" are equal to 100/200 = 0.5.
Real lose: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
If the "double Asian handicap" bet of $ 200 was placed on: Barcelona
Barcelona win: both "halves" of the initial "double Asian handicap" bet win (0 and +0.5).
Payout: (100 * 1.8 + 100 * 1.8) = $ 360, and the bet odds in the "Parlay" are equal to 360/200 = 1.8.
Barcelona draw: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 1.8 + 100 * 1.0) = $ 280, and the bet odds in the "Parlay" are equal to 280/200 = 1.4.
Barcelona lose: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
Example 2
Team Double Asian Handicap
Odds
Real: 0.75 (-0.5, -1)
2.0
Barcelona: +0.75 (+0.5, +1)
1.8
If the "double Asian handicap" bet of $ 200 was placed on: Real Madrid
Real win with a difference of 2 goals or more: both "halves" of the initial "double Asian handicap" bet win (-0.5 and -1).
Payout: (100 * 2.0 + 100 * 2.0) = $ 400, and the bet odds in the "Parlay" are equal to 400/200 = 2.0.
Real win with a difference of 1 goal: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 2.0 + 100 * 1.0) = $ 300, and the bet odds in the "Parlay" are equal to 300/200 = 1.5
Real lose or draw: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
If the "double Asian handicap" bet of $ 200 was placed on: Barcelona
Barcelona win or draw: both "halves" of an initial "double Asian handicap" bet win (+0.5, +1).
Payout: (100 * 1.8 + 100 * 1.8) = $ 360, and the bet odds in the "Parlay" are equal to 360/200 = 1.8.
Barcelona lose with a difference of 1 goal: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 0.0 + 100 * 1.0) = $ 100, and the bet odds in the "Parlay" are equal to 100/200 = 0.5.
Barcelona lose with a difference of 2 goals or more: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
Example 3
Team Double Asian Handicap
Odds
Real: -1.25 (-1, -1.5)
2.0
Barcelona: +1.25 (+1, +1.5)
1.8
If the "double Asian handicap" bet of $ 200 was placed on: Real Madrid
Real win with a difference of 2 goals or more: both "halves" of the initial "double Asian handicap" bet win (-1 and -1.5).
Payout: (100 * 2.0 + 100 * 2.0) = $ 400, and the bet odds in the "Parlay" are equal to 400/200 = 2.0.
Real win with a difference of 1 goal: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 0.0 + 100 * 1.0) = $ 100, and the bet odds in the "Parlay" are equal to 100/200 = 0.5.
Real lose or draw: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
If the "double Asian handicap" bet of $ 200 was placed on: Barcelona
Barcelona win or draw: both "halves" of an initial "double Asian handicap" bet win (+1 and +1.5).
Payout: (100 * 1.8 + 100 * 1.8) = $ 360, and the bet odds in the "Parlay" are equal to 360/200 = 1.8.
Barcelona lose with a difference of 1 goal: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 1.8 + 100 * 1.0) = $ 280, and the bet odds in the "Parlay" are equal to 280/200 = 1.4.
Barcelona lose with a difference of 2 goals or more: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
Example 4
Team Double Asian Handicap
Odds
Real: -1.75 (-1.5, -2)
2.0
Barcelona: +1.75 (+1.5, +2)
1.8
If the "double Asian handicap" bet of $ 200 was placed on: Real Madrid
Real win with a difference of 3 goals or more: both "halves" of the initial "double Asian handicap" bet win (-1.5 and -2).
Payout: (100 * 2.0 + 100 * 2.0) = $ 400, and the bet odds in the "Parlay" are equal to 400/200 = 2.0.
Real win with a difference of 2 goal: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 2.0 + 100 * 1.0) = $ 300, and the bet odds in the "Parlay" are equal to 300/200 = 1.5.
Real lose or draw: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
If the "double Asian handicap" bet of $ 200 was placed on: Barcelona
Barcelona win or draw: both "halves" of an initial "double Asian handicap" bet win (+1 and +1.5).
Payout: (100 * 1.8 + 100 * 1.8) = $ 360, and the bet odds in the "Parlay" are equal to 360/200 = 1.8.
Barcelona lose with a difference of 1 goal: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 0.0 + 100 * 1.0) = $ 100, and the bet odds in the "Parlay" are equal to 100/200 = 0.5
Barcelona lose with a difference of 2 goals or more: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
Example 5
Team Double Asian Handicap
Odds
Real: -2.25 (-2, -2.5)
2.0
Barcelona: +2.25 (+2, +2.5)
1.8
If the "double Asian handicap" bet of $ 200 was placed on: Real Madrid
Real win with a difference of 3 goals or more: both "halves" of the initial "double Asian handicap" bet win (-2 and -2.5).
Payout: (100 * 2.0 + 100 * 2.0) = $ 400, and the bet odds in the "Parlay" are equal to 400/200 = 2.0.
Real win with a difference of 2 goals: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 0.0 + 100 * 1.0) = $ 100, and the bet odds in the "Parlay" are equal to 100/200 = 0.5.
Real win with a difference of 1 goal: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
If the "double Asian handicap" bet of $ 200 was placed on: Barcelona
Barcelona win or draw or lose with a difference of 1 goal: both "halves" of an initial "double Asian handicap" bet win (+2 and +2.5)
Payout: (100 * 1.8 + 100 * 1.8) = $ 360, and the bet odds in the "Parlay" are equal to 360/200 = 1.8.
Barcelona lose with a difference of 2 goals: you lose one "half" of the initial "double Asian handicap" bet and other "half" bet has the result of a "return".
Payout: (100 * 1.8 + 100 * 1.0) = $ 280, and the bet odds in the "Parlay" are equal to 280/200 = 1.4
Barcelona lose with a difference of 3 goals or more: both "halves" of the initial "double Asian handicap" bet lose.
Payout: (100 * 0.0 + 100 * 0.0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0.0.
Example of double total bets
# Match Double Total Bet Odds
Bet
1 Milan-Juventus Over 2.25 (2, 2.5) 2.0
$200
2 Under 2.25 (2, 2.5) 1.8
$200
3 Over 2.75 (2.5, 3) 1.9
$200
4 Under 2.75 (2.5, 3) 1.9
$200
For example, if 2 goals were scored in the match, then we get these results in bets settlement:
Bet 1. First "half" bet (Over 2) - refund, the second "half" bet (Over 2.5) - lose.
Payment: (100*1.0+100*0) = $ 100, and the bet odds in the "Parlay" are equal to 100 / 200 = 0.5
Bet 2. First "half" bet (Under 2) - refund, the second "half" bet (Under 2.5) - lose.
Payment: (100 * 1.0 + 100 * 1.8) = $ 280, and the bet odds in the "Parlay" are equal to 280/200 = 1.4
Bet 3. First "half" bet (Over 2.5) - lose, the second "half" bet (Over 3) - lose.
Payment: (100 * 0 + 100 * 0) = $ 0, and the bet odds in the "Parlay" are equal to 0/200 = 0
Bet 4. First "half" bet (Under 2.5) - win, the second "half" bet (Under 3) - win.
Payment: (100 * 1.9 + 100 * 1.9) = $ 380, and the bet odds in the "Parlay" are equal to 380/200 = 1.9
23. The betting company reserves the right to offer other forms of wagering.
CONDITIONS OF BETS ACCEPTANCE
24. The bets are accepted based on the line, i.e. the list of upcoming events at the odds for their outcomes offered by the Betting company.
25. Line changes (handicaps, winner odds, totals, limitations for parlays, maximum bet amounts and others) can happen after any bet, but the terms for already placed bets remain without change. The bets are accepted for the amount that does not exceed the account balance.
26. The amount of bets for any event during one betting day cannot exceed the maximum bet for the event shown on the line (for the line of the same date). If there are bets with total amount exceeding the maximum bet, such bets will not be accepted.
27. The bets are accepted before the event starts. The bets that are placed after the start of the event are not valid and such bets will be refunded. These bets are removed from parlays. The exceptions are so-called live bets during the event. These bets are valid and will be refunded only if for some reason the bets have been placed after the event has ended.
The results update in the progress of live events is for information purposes only. The result listed incorrectly cannot be the ground for canceling the bet. The Betting company is not responsible for correctness of results during live events.
28. The date and the time for the event start specified in the line are informative only. A wrong date is no reason to refund the bet if the bet has been placed before the start of the event. For bets settlement, the actual time of the event start is used. This time is determined according to the official documents (websites referenced by the Betting company when collecting information) of the organization that holds the competition, match, etc.
29. The Betting company accepts no responsibility for incorrect spelling of players' surnames, team names and cities names of the events on which the bets are placed.
30. In case of mistakes of the staff in the preparation and publication of the betting line, or there was an obvious failure in the computer software which determines the betting line (obvious mistakes in the odds, odds discrepancy in various positions, etc.), fraudulent actions of the employee of the Betting company in violation of the conditions, provided by these Rules, the Betting company has the right to unilaterally recognize the concluded agreement (including the bets placed before or after the beginning of the event, which concerns mistake), refuse to fulfill obligations under such an agreement and return the bet to the Client.
31. The bets cannot be changed or cancelled after the Client has placed the wager and received a verification (a note on the site and the wager number).
32. A connection failure and other technical mistakes in communication are no reasons to change or cancel a bet if the wager has been registered on the server.
33. Loss of password is no reason to change or cancel a bet or to cancel a payout request.
34. Each Client is granted one gaming account. Exceptions are granted by the administrator of the Betting company depending on the individual Client. The Client is obliged to apply preliminarily to administrator of the Betting company for granting him such a right, posterior applications are considered as a violation.
35. The Client cannot give a permission to anybody else to use his/her gaming account.
36. The Betting company reserves the right to:
- to apply limitations or refuse from accepting bets from any person without explanation of reasons and prior written notice;
- in case of suspicion of fraudulent actions on the part of the Client, cancel all bets made by such
Client, return the deposit and close the game account;
- to close the Client’s game account at the request of the Client without the possibility of its recovery.
The decision to refuse to accept bets and / or close the game account is made on the basis of these rules, taking into account the history of client bets and the circumstances of a particular situation.
SPECIAL TERMS
37. If the event:
1. Was not held on an appointed date and was postponed for more than 36 hours from the start time specified in the betslip - all bets on this event are settled at the odds 1 (unless otherwise was stated in the rules for this type of sport).
2. Was interrupted and not completed within 12 hours from the start time specified in the betslip
- all bets on the outcomes with the results determined by the time of interruption are settled according to these results, and the bets on the outcomes with not determined results are settled at the odds 1 (unless otherwise was stated in the rules of sport).
38. If the match is transferred to a neutral ground, the wagers will stay unchanged. If the match is transferred to the opponent's ground, the wagers will be refunded and the bets will be removed from parlays. If the match is transferred to another ground in the same city, the wagers will stay unchanged and they will not be refunded regardless of the playing ground.
39. If the result is changed or cancelled (protest, doping, etc.), the original result will remain in betting.
40. If more than one player (team) is announced as the competition winner, the bets placed on the victory of these players (teams) are settled at the odds 1.
41. Betting company announces the actual results on the basis of official records and other sources of information after the event. In a disputable situation, when different results for the same event are posted by various sources, with their obvious mistakes, the final decision about the results determination for bets settlement is made by the Betting company.
42. If there is reason to assume that the bet was placed after the outcome of the event became known, or after the selected player / team gained a significant advantage (e.g., the advantage in the score, sending off or substitution of player, etc.), the Betting company reserves the right to cancel these bets (make a refund), both winning and losing.
43. The company uses its own data about the actual course of the game for live events bets settlement. If for any reason (such as loss of broadcasting, the lack of results in information sources, etc.) results of events cannot be determined, these events will be settled at the odds 1.
44. The Client should check that his/her betting slip is filled in according to the rules. If it has been filled in incorrectly regardless of why and who is guilty for incorrect filling, the Betting company reserves the right to refund the bets and cancel the wagers.
45. It the Client has a negative balance due to bets revaluation because of incorrectly entered result, the gaming account will be blocked until the Client deposits the amount not less than the negative balance. Otherwise, the Betting company reserves the right to stop accepting bets from the Client. All wagers placed before the revaluation will remain valid.
The complaints on disputable issues will be accepted in a form of email application (sent to support within 10 days after the result of the event has been registered. After 10 days, no complaints will be accepted. In the disputable situations without precedents, the final decision is made by the Betting company.
FINANCIAL LIMITATIONS
46. Minimum bet amount for wagering is the equivalent of 1 BRL.
47. Minimum bet amount in systems is 1/3 of the minimum bet amount on the event in question.
48. Maximum odds in parlays are 2000. If the odds are more than 2000, the winnings will be counted as if the odds were exactly 2000. However, the winnings must not exceed the maximum winnings for one bet.
49. The maximum bet amount for each event depends on the event and the sport. The maximum bet amount will be defined by the Betting company individually for each event and wagering form and it can be changed without giving written notice. The Betting company reserves the right to limit the maximum bet amount for certain events and change the betting limits for individual Clients without notice.
50. Maximum payout for one bet is equivalent of 1,000,000 BRL in the gaming account currency.
VIP BET
51. If you want to bet with amount exceeding the maximum indicated in the section, you can place your bet as a "VIP". To do this, the following conditions must be met:
1. The amount in your account must exceed the maximum indicated in the section.
2. Minimum amount of the "VIP bet" is the equivalent of 100 BRL in the gaming account currency.
3. Your bet must be single, parlay or system.
4. "VIP bet" category does not include bets on the "live" events.
5. "VIP bet" category does not include bets placed on the "Parlay line".
6. Your application for the "VIP bet" should be sent no later than 20 minutes before the start of the event.
7. During placement of "VIP bets", it is possible to order the higher odds. The service "Odds ordering" is only possible while placing a bet starting from 1000 BRL (equivalent in account currency).
52. If all the above conditions of the "VIP bet" placement are met, then this bet will be considered by the Betting company for the possibility of its acceptance. The decision will be made within 15 minutes. Your bet will be fully accepted or completely rejected. The review of bet and the decision made about it will be shown on the "Account History" page. Please note that in case of the "VIP bet" rejection, you can place the maximum bet amount according to the limit of the chosen section.
53. Maximum payout of the "VIP bet" is equivalent of 1,000,000 BRL.
THE SPECIAL FEATURES OF RULES ON DIFFERENT SPORTS
FOOTBALL
Bets on football are accepted on the regulation time, which is conditioned by the rules of the match/tournament. It includes additional or compensated time appointed by the referee or by a representative of the match at the expiration of the regulation time (match/half). The minutes of the events that took place at the time compensated/added by the judge are considered to be 45(forty fifth) or 90 (ninetieth) minute.
1. The football bets are available for one team to win or draw or with handicap.
2. Various values for handicaps and totals are offered for betting.
3. Wagering on the total number of goals to be scored (total). If the number of goals falls exactly on the spread, the bets will be refunded.
4. In a cup competition that consists of many matches, a wager called Qualifying to the next round is offered. The outcome of this bet is determined by the combined score of the relevant matches.
5. "Who will score more goals" betting. It is proposed to compare two teams from different matches. The team that scores more goals wins. In the case of equal performance, the bet is settled at the odds 1. "Who will score more goals" bets are not accepted in parlays and systems that include bets with the same team.
6. The Client can wager on the individual total of each team (at the odds on the list). If the amount of goals scored falls exactly on the spread, the bets will be refunded.
7. The Client can wager on the double result:
- 1X - win for home team or draw;
- Х2 - win for away team or draw;
- 12 - win for home or away team.
8. The Client can bet on the progress of the match:
a) wager "match result" - on the outcome of the match;
b) wager "halftime - fulltime" - on the outcome of the match at halftime and at full time.
To designate these outcomes in the line, the initial letters are used: W - win, D - draw. The outcome of the 1st half is indicated on the first place, and the match result - on the second. The outcome of the 2nd half is irrelevant for the bet settlement.
Example:
- If the match ended with the score 1:1, and the first half - 1:0, then "W1D" outcome wins
- If the match ended with the score 1:0, and the first half - 0:0, then "DW1" outcome wins
- If the match ended with the score 1:0, and the first half - 1:0, then "W1W1" outcome wins
c) "goal in the first half" - wagering if there will be a goal scored in the 1st half "yes-no";
d) wagers on the time of the 1st goal, the team to score first, total of the 1st and 2nd period and other bets that can be seen on the daily line.
e) bets on statistics for a player in the match (the number of goals, fouls, yellow and red cards, etc.) are only valid if the player goes in starting lineup. A goal counts only if a player scored in his opponent's net. Own goals are not counted.
f) "At least one player will score 2 or more goals" betting. Goals scored by substitutes also count.
9. Wager "home-away". Wagering on the home or away teams to cover the handicap.
10. Wager "round total". It is proposed to predict whether the total amount of goals scored by the home or away team will be over or under the proposed number. The Client can place wagers on the following events on the playing round:
a) number of "home" wins;
b) number of draws in the round;
c) number of "away" wins;
d) number of away team points, etc.
11. If one of more matches are postponed and not finished within 12 hours, the bets for "home- away" and "round total" wagers will be settled at the odds 1.
12. Betting forms "home-away" and "round total" are not allowed in parlays with matches of the same round.
13. The betting forms "number of corners, yellow cards, shots on target, offsides, substitutes, ball possession % and fouls will be offered with handicaps and totals (and individual totals). Second yellow card that results in the player's sending off is counted as both: another yellow card and a red card. A player will be considered as sent-off if he was in the field at the time of being sent off. The cards shown to players on the bench and the staff (coaches, managers, etc.) are not included. Cards shown after the whistle about the end of the 1st half are considered as cards shown in the 2nd half. If two or more players from different teams get yellow/red cards in the match on the basis of a single incident of the game, then bets on the market "First yellow/red card" will be settled at the odds 1.
Corner kicks that are assigned but not performed do not count. If the referee does not count the corner and appoints it again - it will be counted only once.
14. Wagering "When the first (last) goal will be scored" with providing time intervals in the match. It is proposed to specify in what time interval the first (last) goal in the match will be scored. In the case of a 0-0 draw - settlement at the odds 1.
15. "Who will score the next goal" betting. There are three possible outcomes: "Team 1", "Team 2", "No one will score."
16. Games: "The most productive match", "The least productive match", "The match with the highest (lowest) number of goals". You are asked to select the one of the offered matches in which the highest/lowest number of goals will be scored. If the highest number of goals is scored in two or more matches, bets on these matches are settled at the odds 1. If one or more of these matches have been postponed for more than 36 hours from the time specified in the line, or were interrupted and not completed within 12 hours, all bets on these games will be settled at the odds 1.
17. When determining the statistical data of football matches, the source for determining the results is the information posted on the following Internet site: https://www.whoscored.com/. If some of the information is not published on this site, an alternative source https://www.flashscore.com/ will be used for bets settlement.
In case of absence of all necessary statistical information on these sources, the betting network reserves the right to make a settlement based on internal sources.